Terms of Use
Last Updated: March 22, 2025
Welcome to Lunisoraon. These Terms of Use govern your access to and use of our online learning platform, workshops, courses, and related services. By accessing or using our platform, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, enrolling in courses, or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you may not use our services.
2. Eligibility
You must be at least 16 years of age to use our platform independently. Users under 16 may use the platform only with the involvement and consent of a parent or legal guardian. By using our services, you represent that you meet these eligibility requirements.
3. Account Registration and Security
3.1 Account Creation
To access certain features, you must create an account by providing accurate, current, and complete information. You agree to update your information promptly to maintain its accuracy.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.
3.3 Account Sharing
Accounts are for individual use only. You may not share, transfer, or allow others to use your account credentials.
4. Use of Platform and Services
4.1 License Grant
Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform for your personal, non-commercial educational purposes.
4.2 Acceptable Use
You agree to use our platform only for lawful purposes. You may not:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights of others
- Transmit harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems
- Harass, abuse, or harm other users
- Impersonate any person or entity
- Scrape, data mine, or extract data from our platform
- Distribute, reproduce, or share course content without authorization
- Interfere with the proper functioning of the platform
4.3 Course Enrollment and Access
When you enroll in a course or workshop, you gain access to the associated materials for the duration specified at the time of enrollment. Access periods may vary by course and will be clearly communicated prior to purchase.
5. Intellectual Property Rights
5.1 Platform Content
All content on our platform, including but not limited to text, graphics, videos, audio files, software, code, exercises, assignments, and course materials, is owned by Lunisoraon or our content licensors and is protected by copyright, trademark, and other intellectual property laws.
5.2 User Content
You retain ownership of any content you submit to the platform, including assignments, forum posts, and project submissions. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing and improving our services.
5.3 Restrictions
You may not download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any platform content for commercial purposes without our express written permission.
6. Payment and Refunds
6.1 Pricing
Course prices are displayed on our platform and may be subject to change. We reserve the right to modify pricing at any time, though changes will not affect courses already purchased.
6.2 Payment Processing
Payments are processed securely through third-party payment providers. You agree to provide accurate payment information and authorize us to charge the applicable fees.
6.3 Refund Policy
Refund eligibility is determined on a course-by-course basis and will be clearly stated on each course page. Generally, refund requests must be submitted within a specified period from the date of purchase and are subject to the conditions outlined in our Refund Policy.
6.4 Subscription Services
For subscription-based services, payments will be charged automatically on a recurring basis until you cancel. You may cancel your subscription at any time, though no refunds will be provided for partial billing periods.
7. User Conduct and Community Guidelines
7.1 Respectful Interaction
Our platform fosters a collaborative learning environment. You agree to interact respectfully with instructors and fellow participants, avoiding discriminatory, offensive, or disruptive behavior.
7.2 Academic Integrity
You agree to complete all assignments and exercises honestly and independently unless collaboration is explicitly permitted. Plagiarism, cheating, or misrepresentation of work is strictly prohibited.
7.3 Feedback and Reviews
You may provide feedback and reviews about courses. Such content must be honest, constructive, and not contain defamatory, offensive, or inappropriate material.
8. Instructor and Content Provider Terms
If you create and provide content as an instructor or content provider, additional terms may apply. You represent that you have the necessary rights to all content you provide and that such content does not infringe upon the rights of third parties.
9. Privacy and Data Protection
Your use of our platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
10. Third-Party Services and Links
Our platform may contain links to third-party websites or integrate third-party services. We are not responsible for the content, privacy practices, or terms of use of such third parties. Your interactions with third-party services are solely between you and the third party.
11. Platform Modifications and Availability
11.1 Service Changes
We reserve the right to modify, suspend, or discontinue any aspect of our platform at any time without prior notice. We may also update course content, features, and functionality to improve the learning experience.
11.2 Availability
While we strive to maintain continuous access to our platform, we do not guarantee uninterrupted availability. Downtime may occur due to maintenance, technical issues, or circumstances beyond our control.
12. Termination and Suspension
12.1 Termination by You
You may terminate your account at any time by contacting us or using the account settings. Termination does not entitle you to refunds for fees already paid.
12.2 Termination by Us
We reserve the right to suspend or terminate your account and access to our platform if you violate these Terms of Use, engage in fraudulent activity, or for any other reason at our sole discretion. Upon termination, your right to use the platform ceases immediately.
12.3 Effect of Termination
Upon termination, you will lose access to all course materials, certificates, and account data. Provisions of these terms that by their nature should survive termination will continue to apply.
13. Disclaimers and Warranties
13.1 No Warranties
Our platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
13.2 Educational Content
We do not guarantee that course content will meet your specific learning objectives or that you will achieve particular outcomes. The effectiveness of educational content depends on individual effort and circumstances.
13.3 No Professional Advice
Content on our platform is for educational purposes only and should not be construed as professional advice. You should consult qualified professionals for specific guidance related to your circumstances.
14. Limitation of Liability
To the fullest extent permitted by law, Lunisoraon, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the platform
- Any conduct or content of third parties on the platform
- Unauthorized access, use, or alteration of your content or data
- Any interruption or cessation of transmission to or from the platform
In no event shall our total liability exceed the amount you paid to us in the twelve months preceding the claim.
15. Indemnification
You agree to indemnify, defend, and hold harmless Lunisoraon and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the platform, your violation of these Terms of Use, or your infringement of any intellectual property or other rights of any third party.
16. Dispute Resolution
16.1 Informal Resolution
In the event of any dispute arising from these terms or your use of our platform, you agree to first contact us to seek an informal resolution. We are committed to working with users to resolve disputes amicably.
16.2 Governing Law
These Terms of Use shall be governed by and construed in accordance with applicable international commercial law principles, without regard to conflict of law provisions.
16.3 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration conducted by a mutually agreed upon arbitration service. The arbitration shall be conducted in English.
17. General Provisions
17.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Lunisoraon regarding your use of the platform.
17.2 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17.3 Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
17.4 Assignment
You may not assign or transfer these terms or your rights and obligations hereunder without our prior written consent. We may assign these terms without restriction.
17.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet service failures.
18. Amendments to Terms
We reserve the right to modify these Terms of Use at any time. We will notify you of material changes by posting the updated terms on our platform and updating the "Last Updated" date. Your continued use of the platform after such changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
19. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:
Lunisoraon
Jalan Haji Abdul Aziz, A 147
Kuantan, Pahang 25200
Malaysia
Email: support@Lunisoraon.pro
Phone: +60 48 284 884
20. Acknowledgment
By using our platform, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their provisions. If you do not agree to these terms, you must discontinue use of our platform immediately.